Our Reputations Matter division specialises in the safe handling of a crisis.
Our team has extensive experience providing reputation and crisis management support to a range of clients. They include:
Charities: We have worked closely with a number of leading UK charities providing them with strategic and tactical support to both prevent potential crises from getting into the media.
Property: Our expertise has been called upon by a number of prominent UK property companies to handle residential, regulatory and business issues. In one particular instance, a leading firm of architects called for our assistance when its parent company went into administration. They feared they would be caught up in the bad news stories surrounding its collapse at a time when they were successfully mounting a management buyout. We worked with the firm’s partners to ensure that the all important trade media were made fully aware of the MBO and the firm’s plans going forward. As a result, a number of positive news stories and interviews were secured.
Retail: Reputations Matter has worked closely with a number of leading retailers when potentially damaging leaks have found their way to journalists within the national media. Using our knowledge of the sector and the principal journalists operating within it, we have consistently been able to advance positive cases on behalf of clients and rapidly correct any misconceptions.
Financial Services: We have vast experience providing the round-the-clock crisis management support required by such companies. Our work can range from providing detailed statements rebutting specific allegations to providing background briefings to journalists pursuing a particular enquiry.
